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Meet the Team: Shai O’Veal

If there’s any one thing that can be said about Shai O’Veal, our Utility Clerk, it’s that she values helping people above all else. A native of Carencro, Shai credits her love of the residents of her hometown as the reason that led her to work here at City Hall.

With an Associate Degree in both Accounting Technology and Office Systems Technology, she is well-suited to tackle all of the daily responsibilities that come with her title: greeting customers, processing payments, and helping set up new services. For Shai, nothing brings her more joy than putting a smile on someone’s face – and we believe it’s this attitude that has allowed her to succeed in the office.

Being a mother of three is a job in and of itself, but for Shai, that’s only the tip of the iceberg. When not at work, Shai makes certain that her children get to and from school every day, while still finding the time in-between to assist the elderly at nursing homes, provide for kids whose parents are challenged, and give a ride to those without the means. It may go without saying, but we think the world could use more people like Shai (which is why we’re more than glad to have her here with us in Carencro).